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Returns

Returns


Right of withdrawal

You have the right to cancel your order up to 14 days after receipt without giving any reason. After cancellation you have another 14 days to return your product. You will then be credited the full order amount including shipping costs. Only the costs for return from your home to the webshop are for your own account. These costs are approximately 7.25 per package, consult the website of your carrier for the exact rates. If you make use of your right of withdrawal, the product will be returned with all accessories supplied and – if reasonably possible – in its original condition and packaging. To exercise this right, please contact us via klantenservice@katon.nl. We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.

  • You can return within 14 days of receipt without stating reasons
  • The shipping costs for the return are for the account of the buyer

Return procedure

For quick processing, we ask you to send a return form with your shipment. After receipt of your return, the purchase amount will be refunded to you within 14 days.

Return address:

EMR Cardboard Concepts
Jacob van Oudehovenstraat 9
5212GD 's-Hertogenbosch


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